mirror of https://github.com/mifi/lossless-cut
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41 lines
1.5 KiB
Markdown
41 lines
1.5 KiB
Markdown
---
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name: Bug report
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about: Create a report to help us improve
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title: ''
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labels: ''
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assignees: ''
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---
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In order to make it easier for me to help you, I ask that you please try these things first:
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- Try with the newest version from GitHub: https://github.com/mifi/lossless-cut/releases/latest
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- Check https://github.com/mifi/lossless-cut and **Known issues** / **Troubleshooting**
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- Search for your problem under Issues or Discussions
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- Please try other type of file and see if it works.
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**Share information to help me understand**
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- If you have an issue cutting a particular file, please also share the file, if possible. (or mail a link to finstaden@gmail.com if private.) Also please try to cut it with the ffmpeg command line directly.
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- If you have a problem or an unexpected bug or crash, please open developer tools after starting LosslessCut and before doing the failing operation. Then share the output from the javascript Console. (Menu: Tools > Toggle Developer Tools)
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- Please provide the error report if you got one (Menu: Help -> Report an error)
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**Describe the bug**
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A clear and concise description of what the bug is.
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**To Reproduce**
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Steps to reproduce the behavior:
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1. Open file '...'
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2. Click on '...'
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3. See error
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**Expected behavior**
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A clear and concise description of what you expected to happen.
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**Screenshots**
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If applicable, add screenshots to help explain your problem.
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**Desktop (please complete the following information):**
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- OS: [e.g. Windows 10]
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**Additional context**
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Add any other context about the problem here.
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